Frequently Asked Questions
(1) How long will I be able to access the course?
You'll have lifetime access to the course materials. Group support through Zoom meetings and the private Facebook group will be available for six months.
(2) What if I am unavailable during the discussion group times?
You’ll have several options to receive support outside groups:
- Submit questions ahead of time using the form in the course.
- Discussion groups will be recorded and available for replay for 30 days.
- Reach out in our private Facebook community or in the discussion thread within the course.
- Use the community Zoom links to connect with others for support, discussion, and co-working at any time throughout the month.
- Schedule a 1:1 consultation session (three are included with the program).
- Email me directly with any questions or reflections.
(3) I often get overwhelmed by group programs. How is this different?
We'll be on "HSP time", meaning that you’ll be able to approach this program at the pace, focus, and level of engagement that works for you.
This is not a "one-size-fits-all" approach! You choose whether to focus on revamping your practice in one specific area such as simplifying your intake process or tackle several projects such as reducing your caseload + removing evening appointments.
(4) Will this course be helpful in establishing a new private practice?
Although this course will cover policies and practices within a private practice setting and can be supportive for new practice owners, it will not go into the nuts and bolts of setting up a brand new business/practice.
(5) Can this course help me fill my caseload with new clients?
The course does not go in depth into marketing strategies or ways to attract new clients.
(6) I'm in community mental health, would this course be right for me?
This course will be most suitable for folks in solo private practice, group private practice, or any setting where you have autonomy over client selection, scheduling, and policies. If you don't get to choose when, how, or who you see, this course would not be a good fit.
(7) When will I be charged if I choose the payment plan option?
Monthly payments are will be automatically processed on the same day of the month as when you initially enrolled in the course. For instance, if you enrolled in the course on September 15th, you will be charged on the 15th of each month until you complete all payments.
(8) What is the refund policy?
You can request a full refund up until September 26, 2023 by emailing [email protected]. Since you’ll have immediate access to all course materials upon enrollment, all sales are final and no refunds will be given after this date.
(9) When will you offer this program again?
At this time, I’m only offering the full program (course + group support) once per year so I can fully show up for the community.